Shipping Policy

1. Order Processing
All orders are processed within 1–2 business days after payment confirmation.(During high-volume periods such as sales or holidays, processing times may be slightly longer.)
2. Shipping Rates
Shipping costs are calculated at checkout and depend on the destination and selected shipping method.
3. Delivery Time
Domestic shipping: typically 2–7 business days.
International shipping: approximately 5–20 business days, depending on the destination and courier service.
❗️Delivery times are estimates and may vary due to external factors beyond our control.
 
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
If you experience any issues with delivery, please contact our customer team.

Returns & Refunds Policy

 

1. Return Period
You may request a return within 14 days of receiving your order.
The return window starts from the delivery date confirmed by the courier.
2. Return Conditions
Returned items must:

• be in original, unused condition.
• not be worn, washed, or damaged.
• include all original tags and packaging.

❗️Items that do not meet these conditions may not be eligible for a refund.
3. How to Initiate a Return
To request a return, please contact our customer support via email or the contact form on our website.
Include your order number and the reason for return.
Once approved, we will provide return instructions.
4. Refunds
After we receive and inspect the returned item, we will process your refund.
Refunds are issued to the original payment method.
Refund processing times may vary depending on your bank or payment provider.

Customer Support

If you have any questions regarding shipping or returns, please contact us at: (restricted.personal@gmail.com)